Privacy Policy

At Nuvelya, we value your privacy and are committed to protecting your personal information in accordance with applicable data protection laws, including the UK GDPR.
 

1. Information We Collect

We may collect the following types of information:

Personal Data:
Name, billing and shipping address, email address, phone number, and payment details.

Device Information:
IP address, browser type, device type, time zone, and cookies.

Order Information:
Products purchased, order history, and customer preferences.
 

2. How We Use Your Data

We use your personal information to:

• Process and deliver your orders

• Communicate with you (transactional and promotional emails)

• Improve our website, products, and services

• Comply with legal and regulatory obligations
   

3. Sharing Your Information

We only share your data with trusted third-party service providers necessary to operate our business, including:

• Payment processors (Stripe, PayPal, Apple Pay, Google Pay)

• Shipping and logistics partners

• Marketing and email platforms (e.g., Klaviyo)

• Analytics providers (e.g., Google Analytics)

      We do not sell your personal data to third parties.
 

4. Data Retention

We retain your personal information only for as long as necessary to fulfill business purposes and comply with legal obligations.
 

5. Cookies

We use cookies and similar technologies to:

• Enhance your browsing experience

• Analyze website traffic

• Deliver personalized content and advertisements

You can manage or disable cookies through your browser settings.
 

6. Your Rights

Under applicable data protection laws (including UK GDPR), you have the right to:

• Access the personal data we hold about you

• Request correction of inaccurate data

• Request deletion of your data

• Object to or restrict certain processing activities

To exercise your rights, please contact us:
📧 contact@nuvelya.com
 

7. Data Security

We implement industry-standard security measures to protect your personal information against unauthorized access, disclosure, or misuse.
 

8. Updates to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page, and we encourage you to review it regularly.
 

9. Contact

If you have any questions about this Privacy Policy or how your data is handled, please contact us:
📧 contact@nuvelya.com